Shipping policy

We aim to get your order to you as quickly and safely as possible.

Australia-Wide Shipping

• $14 flat-rate shipping applies to all Australian orders under $100.
• FREE shipping applies to all Australian orders over $100.
• Orders are generally delivered within 5 business days, depending on your location and the delivery service.

Please note that delivery times are estimates and may vary due to your location, public holidays, or circumstances outside of our control.

International Shipping

We offer international shipping at a flat rate of $50 per order.

International delivery times may vary depending on the destination country, customs processing and local postal services. Any customs duties, taxes or import fees that may apply to international orders are the responsibility of the customer.

Order Processing

Orders are processed and dispatched as soon as possible after your order is placed. Once your order has been dispatched, you will receive any available tracking information via email.

If you have any questions about your order or shipping, please contact us at sales@hygiabalm.com.au.